Terms of Service

SEO Creative Studio LLP is a limited liability partnership registered in England and Wales under number OC460920, with its registered office at Stoney Works, 8 Stoney Lane, London, SE19 3BD, United Kingdom. In these terms, “we”, “us” and “our” mean SEO Creative Studio LLP, and “you” means the business that engages us.

Our services are provided to businesses. They are not offered to consumers acting outside their trade or profession.

We design, build and release mobile and web applications, and the backend services they depend on, as described on this website.

The exact work for each engagement is agreed in writing in a scope document. Where a scope document and these terms differ, the scope document applies for that engagement.

Most engagements begin with a paid discovery, at the end of which we deliver a written scope and a fixed price for that scope.

A contract between us is formed when both of us accept a scope document or a quote in writing. Acceptance by email is sufficient.

Prices are quoted in pounds sterling unless we agree another currency in writing, and are exclusive of any VAT that applies.

• —Discovery is invoiced in advance and payable before it starts.
• —Build work is invoiced per two-week iteration, at the start of that iteration.
• —Invoices are payable within 14 days of the invoice date.

If an invoice is overdue we may pause work until it is paid, and we may charge interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998.

You may cancel an engagement at any time by telling us in writing. Cancelling stops future work; it does not undo payment for work already committed or done.

• —Discovery is not refundable once it has started.
• —An iteration that is under way when you cancel is payable in full, and we will hand over the work produced in it.
• —Work that has been completed or delivered is payable and is not refunded.
• —Anything you have paid in advance for an iteration that has not yet started is refunded in full.

If we have to cancel an engagement for a reason that is not your fault, we will refund any amount paid for work we have not delivered and hand over everything produced up to that point.

You agree to give us the information, decisions and access we reasonably need, when we need them. Delays on your side move the delivery dates that depend on them.

Developer and store accounts — such as an Apple Developer Program or Google Play Console account — are held in your name and remain yours. You are responsible for having the rights to any content, brand assets and data you give us to use.

Once you have paid for it in full, you own the code, designs and other deliverables we produce specifically for you.

We keep ownership of our pre-existing tools, libraries and general know-how. Where any of them form part of a deliverable, you receive a permanent, royalty-free licence to use them as part of that deliverable. Open-source components remain under their own licences.

Whether an app is approved, and how long review takes, is decided by Apple, Google or the relevant platform, not by us. We prepare submissions carefully and answer review questions, but we cannot guarantee approval or a release date that depends on a third party.

Fees charged by third-party services used in your product — store accounts, hosting, databases, paid APIs — are payable by you unless we agree otherwise in writing.

Each of us will keep the other's confidential information private, use it only for the engagement, and share it only with people who need it for that purpose. This continues after the engagement ends.

We will provide our services with reasonable skill and care.

Our total liability for any engagement is limited to the fees you have paid for that engagement in the twelve months before the claim arose. We are not liable for indirect or consequential loss, or for loss of profit, revenue or data.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law.

The information on seocreativestudio.com describes our services in general. It is not an offer; the terms of any engagement are those agreed in writing.

We may update these terms. An engagement is governed by the version in force when it was agreed, unless we both agree otherwise in writing. The date at the top of this page shows when they last changed.

These terms and any engagement under them are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Email info@seocreativestudio.com, telephone +44 7533 916570, or write to us at Stoney Works, 8 Stoney Lane, London, SE19 3BD, United Kingdom.